Agreement Between User and www.8thwcw.com

Welcome to www.8thwcw.com. The www.8thwcw.com website (the "Site") is comprised of various web pages operated by 8th Wonder Custom Works LLC ("Company"). www.8thwcw.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.8thwcw.com constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy for your reference.

www.8thwcw.com is an e-commerce site that provides customization services for a variety of promotional products, including but not limited to apparel, drinkware, accessories, and memorial items made from granite, acrylic, and wood media

Privacy

Your use of www.8thwcw.com is subject to 8th Wonder Custom Works LLC's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices

Electronic Communications

Visiting www.8thwcw.com or sending emails to 8th Wonder Custom Works LLC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that 8th Wonder Custom Works LLC is not responsible for third-party access to your account that results from theft or misappropriation. 8th Wonder Custom Works LLC reserves the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Thirteen

8th Wonder Custom Works LLC does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 18, you may use www.8thwcw.com only with permission of a parent or guardian.

Links to Third-Party Sites/Third-Party Services

www.8thwcw.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of 8th Wonder Custom Works LLC, and we are not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site or any changes or updates to a Linked Site. The Company provides these links as a convenience, and the inclusion of any link does not imply endorsement of the site or any association with its operators.

Prohibited Activities

By using our Site, you agree NOT to:

  • Submit fraudulent chargebacks or false refund claims.
  • Upload offensive, infringing, or illegal content for customization.
  • Copy, distribute, or misuse our intellectual property without permission.
  • Attempt to hack, scrape, or exploit the Site in any manner.
  • Impersonate another person or entity.
  • Engage in any activity that violates local, state, or federal laws

Intellectual Property

All content included as part of the service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of 8th Wonder Custom Works LLC or its suppliers and is protected by copyright and other laws that protect intellectual property and proprietary rights.

Refund & Return Policy

Customers may contact us with any claims regarding product defects or dissatisfaction. We will review each case and determine if a full refund or replacement is necessary. All refund and return requests must be submitted within 30 days of receiving the product.

Dispute Resolution

We aim to resolve disputes efficiently. Our process is as follows:

  • 3-Month Grace Period: Both parties must attempt to resolve disputes independently within 90 days.
  • Mediation Requirement: If unresolved, both parties must engage in third-party mediation before any legal action.
  • Jurisdiction & Venue: Any disputes shall be resolved in Mason County, WV. Force Majeure

The Company shall not be held liable for any delay or failure in performance due to causes beyond its reasonable control, including but not limited to natural disasters, acts of God, governmental actions, labor disputes, or technical failures.

Indemnification

You agree to indemnify, defend, and hold harmless 8th Wonder Custom Works LLC, its officers, employees, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the Site.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce the same or other provisions in the future.

Entire Agreement

These Terms constitute the entire agreement between you and 8th Wonder Custom Works LLC regarding the use of the Site and supersede any prior agreements.

Limitation of Liability

The information, software, products, and services included in or available through the Site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. The Company and/or its suppliers may make improvements and/or changes in the Site at any time.

To the maximum extent permitted by applicable law, in no event shall 8th Wonder Custom Works LLC and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data, or profits, arising out of or in any way connected with the use or performance of the Site.

Termination/Access Restriction

We reserve the right, in our sole discretion, to terminate your access to the Site and related services or any portion thereof at any time, without notice.

Governing Law

To the maximum extent permitted by law, this agreement is governed by the laws of the State of West Virginia, and you consent to the exclusive jurisdiction and venue of courts in Mason County, WV, in all disputes arising out of or relating to the use of the Site.

Modifications to Terms

We reserve the right to update these Terms at any time. Continued use of our Site constitutes acceptance of any modifications.

Contact Information

If you have questions or comments regarding this Policy, please contact us at:

8th Wonder Custom Works LLC
175 Midway Dr
Letart, West Virginia 25253

Email: 8thwcw@gmail.com

Phone: 304-593-0151

Effective as of February 19, 2025

Contact Us

If you cannot find exactly what you are looking for or if you have questions prior to ordering, please contact us using the form here and we will be in touch soon. We can also answer any questions or concerns you may have regarding bulk orders.

Don’t see exactly what you are looking for? Contact us today and we will make it happen!